Frequently Asked Questions

What are your hours?
Is your office closed on holidays?
What kinds of insurance do you accept?
Do you take Medicaid?
Do you accept cash payment?
Can I pay with my Health Spending Account (HSA)?
Can I get directions to your office?
We're expecting a baby. What should we do?
When should my child come to the office for a checkup or well visit?

What are your hours?
Monday,Tuesday: 8:30 am - 5 pm
Wednesday: closed
Thursday, Friday: 8:30 am - 5 pm
Saturday: 9 am - 12 noon
Sunday: closed

After Hours Emergencies and Questions
Always dial 911 in the event of a medical emergency. Please call our main office number anytime 24 hours a day and follow the prompts for nonemergency medical advice.

Poison Control can be reached at 800-222-1222.

Is your office closed on holidays?
The office will be closed the following major holidays:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

The holiday schedule for the remainder of 2008 is:

• Memorial Day, Monday May 26th
• Independence Day Weekend, Friday July 4th and Saturday July 5th
• Labor Day Weekend, Saturday August 30th and Monday September 1st
• Thanksgiving, Thursday November 27th and Friday November 28th
• Christmas Eve, Wednesday December 24th
• Christmas Day, Thursday December 25th
• New Year's Eve, Wednesday December 31st
• New Year's Day, Thursday January 1st (2009)

What kinds of insurance do you accept?
BCBS POS/PPO (BlueCross BlueShield)
BCBS HMO - New!
Evolutions
Stafford
Medicaid but not Medicaid HMO's
Vaccines for Children
PHCS
United Healthcare
1st Medical Network PPO
Aetna HMO/POS/PPO
Beechstreet PPO
CCN PPO
Cigna HM0/PMS/PPO
Coventry HMO
First Health PPO
Great West Healthcare HMO/POS/PPO
Humana HMO/POS/PPO
Live Well Health Partners EPO/PPO
Multiplan PPO
NovaNet PPO
SouthCare PPO
Unicare Insurance - New!

Do you take Medicaid?
We accept Medicaid, but not the Medicaid HMOs (Peach State, AmeriGroup, or WellCare).

Do you accept cash payment?
Can I pay with my Health Spending Account (HSA)?
Yes! And we are happy to arrange flexible automatic payment schedules for our cash/HSA customers. Please call for details.

We're expecting a baby. What should we do?
New parents should come in for a free prenatal consult before the baby is born.

If your baby is born at Gwinnett Medical Center, then we would like to see your baby daily in the hospital. If your baby is discharged before he or she is 48 hours old, then we would like to see your baby again in the office when he or she is 48-72 hours old.
 
When should my child come to the office for a checkup or well visit?
Newborn
In the first 72 hours (unless your baby stayed in the hospital at least 48 hours).
At 2-4 weeks of age.

First Year of Life
2, 4, 6, 9 and 12 months of age.

Second Year of Life
15, 18 and 24 months of age.

Early Childhood
2, 3, 4 and 5 years of age.

Early School Years
6, 7, 8, 9 and 10 years of age for children with medical problems requiring routine daily prescription medications or referrals to specialists. Otherwise, for children without these requirements, office visits at 6, 8 and 10 years of age are acceptable.

Adolescence and Early Adulthood
Yearly visits from age 12 until high school graduation.

The material provided on this website is for informational purposes only. If you need specific medical advice, please contact the office for an appointment.